Refund policy

House of Goals FC: Return & Exchange Policy

At House of Goals FC, we are committed to providing you with premium quality soccer apparel. Due to the specialized nature of our jerseys and the logistical requirements of our inventory, we operate under a No-Return Policy.

Please review the following policy details before completing your purchase:

1. Final Sale Policy

All sales made through the House of Goals FC storefront are considered final. We do not accept returns, offer refunds, or facilitate exchanges for any items purchased.

2. Order Accuracy

Because we cannot process returns, we ask that you carefully review your order before finalizing your payment. Please ensure:

  • Size Selection: Consult our provided size charts to ensure the fit meets your requirements.

  • Item Specifications: Verify the team, player customization, and era/version of the kit selected.

  • Shipping Address: Confirm that your delivery information is accurate.

3. Damaged or Incorrect Items

While we do not accept general returns, we stand behind the quality of our products. In the unlikely event that you receive an item that is damaged or incorrect due to an error on our part, please contact our support team at [Insert Email Address] within 48 hours of delivery.

  • To expedite your request, please include your order number, a clear photograph of the issue, and a description of the defect.

  • We will review reported issues on a case-by-case basis to determine if a replacement or store credit is appropriate.

4. Customer Acceptance

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this No-Return Policy.

For any questions regarding sizing or product details prior to purchase, please reach out to our team via our contact form. We are happy to help you find the right fit for your collection.

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